Quick and Small-start Office IT Set-up Service "Virtual IT-SOUM®"


[ For End users ] Comprehensive IT Planning Advisory Service

For those companies without IT personnel and having difficulty in IT planning at their new Japanese location.

This is a conversation between a customer and UNIADEX. Customer:


Opening a new office often requires handling many complicated tasks simultaneously in a limited period of time with short-handed staff. Setting up new IT environment is always a headache.
UNIADEX sets Japanese office personnel free from complicated IT-related works, help them concentrate on general affairs, narrows a gap between requirements and the current status and, in consequence, makes a smooth transition/office launch possible.

UNIADEX helps foreign companies with their


  • Receives and reviews IT-related instruction/requests from the headquarters.
  • Determines the feasibility of instruction/requests, with Japanese IT situations and technology availability taken into account.
  • Talks and negotiates with Japan-based IT equipment vendors when appropriate and necessary.
  • Talks with/hears from clients and their end-users and passes their requests/feedback to the headquarters' IT department.
  • Holds periodical status meetings and reports the situation to client's Japan-based management team. Pays attention to/takes care of other IT-related issues which may be raised during the course of daily work. (including equipment move and office consolidation/relocation).

Service assumptions:

  • UNIADEX either talks directly with the headquarters' IT team or acts as an IT advisor for the client's Japan-based management team.
  • UNIADEX reviews and analyzes requests and provides advice, but decisions based on the advice is client's sole responsibility.
  • Actions based on the decisions, such as administrative tasks and device/software procurement, are not included in this service, but available upon request and discussion. Please also see our Comprehensive Japan Office IT Launch Support page.
  • UNIADEX provides service remotely from its Tokyo-based location, and goes onsite when appropriate and necessary.
  • The service is available in Japanese and English.


Secrets to keeping the high customer satisfaction levels:

  • One Stop Service
  • Vender Neutral
    For hardware devices and software solutions we have experiences with, please refer to our Global Business Portal website.
  • Network Carrier and Data Center
  • High Quality of Services

ICT Infrastructure Management Service Provider:

UNIADEX provides a wide range of ICT support services from network / servers / storage installation and migration to IT asset management, IT governance and Green IT. We help customers at every stage of their IT strategy including planning, development, deployment, operation and support/maintenance. ISO9001, ISO27001 and ISO14001 certified and around-the-clock services are available all over Japan as well as most of the major cities globally.


  • Regional Offices : 3 (Kansai, Chubu, Kyushu)
  • Sales Offices : 8 (Hokkaido, Tohoku, Niigata, Shizuoka, Nagano, Hokuriku, Chugoku, Shikoku)
  • Services Sites : cover all 47 prefectures
UNIADEX has nearly 50 service locations all over the country in addition to the its Headquarters in Tokyo and Regional Offices in Osaka and Nagoya, making it possible to provide services in all 47 prefectures in Japan.

February 22, 2023 Updated


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