The panel discussion on the security conditions of the Asian countries (The 1st)

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Greetings. This is UNIADEX, Ltd. Global Seminar Office.

We would like to share with you some excerpts from the panel discussion on the security conditions of the Asian countries. This discussion took place during the online seminar we had on July 14th 2021 titled [ビジネス化するサイバーアタック — あらためて考えたい、海外拠点におけるセキュリティー対策のポイント]. This is a translated version of the seminar/panel discussion which were held in Japanese.

Many Japanese companies struggle to apply the same security measures as the one in Japan to their overseas offices/sites. Even after applying the rules, people find ways to not follow the rules... What are the exact issues and causes here?

We had our overseas Netmarks' staffs from Philippine, Singapore and Indonesia join the discussion to talk about this issue.

Panel Discussion Members


Tell us about your countries' cultures and national characteristics.

Raymond / Netmarks Philippine

Philippine's national religion is Christianity. Sundays are considered important as the people go to church on Sundays. Many churches are now offering online worship service on Zoom due to the COVID-19 situation. Because of this, some people try to go to their offices on Sundays to use the Internet. This can create a big problem if things go wrong.

Takahashi / Evangelist @ UNIADEX, Ltd.

That's a kind of story we would not hear so much in Japan. I believe it is a difficult issue for the IT managers to tackle.

Yoshizawa / Netmarks Singapore

I personally feel that many people in Singapore are laid back, hard workers and honest.


My impression of the people in Singapore was being busy and always moving around!


I know it's easy to imagine that when you see the high-raise financial buildings in the city. But the rest of the country is mostly pastoral and laid back. People here cherish the time with their family. So, unlike Japan, I don't see many people working overtime.

Taofik / Netmarks Indonesia

Indonesia is always hot. We only have raining and dry seasons instead of having 4 seasons.

Our national characteristic is laid back similar to Singapore. So, we are pretty laid back towards working as well. <laugh>

Many don't work overtime as the time with the family is important. When Indonesians work with Japanese for the first time, many have a hard time understanding why the Japanese people work for so long. The culture in Indonesia is to help each other even when you do not know the person. It is a wonderful culture; however, such kindness can backfire in business scenes especially in the security area. For example, if somebody asks for a password, one may tell the password so very easily. The person telling usually says to the other "Do not tell this password to anybody else!". But it doesn't take too long before everyone knows the password. We actually had a security incident due to the passwords being leaked.



Tell us about your business & security conditions/backgrounds in your country


Netmarks Philippine was established in 2001. Currently we have 61 staffs & 42 are engineers out of the 61. The headquarter office is located in Manila. While most of our services are concentrated in the vicinity of Manila such as Calabarzon region, Subic and Clark area as well as Cebu Island, the whole country can be covered for a support.

We mainly offer services on system integration (network, server, WAN related, cloud service). We also have our own support service called NET911 新規タブで開く . We support various business application such as logistic, HR and accounting as well.

Philippine's IT security condition

Rise of Ransomware in the recent 2 years:

  • 1Before 2 years ago, downloading of the pirated contents were more common. Malware infections were often reported when making such downloads, but such incidents are on the decrease.
  • 2More compliances are now made on digitalization and remote works. However, the awareness towards the security is still low.
    • a)Privately owned USB memory/SD cards are being used.
    • b)Anti-virus software is being used without updating the signature files.
  • 3The IT management team is more focused on having stable daily operations rather than the security.
  • 4To apply the same security policies as in Japan, a continuous training to understand its importance is necessary.

Singapore's IT security condition

  • 1Since 2017, there has been a considerable amount of information leak incidents for many large corporations. The cyber attacks are on the rise.
  • 2The average amount of the damage per incident is said to be around 1.7 million Singapore dollars (14 million JPY).
  • 3Japanese corporations struggle with having their overseas offices/locations apply the security policies locally on their own for the following reasons:
    • Less awareness/understanding of the issues
    • Insufficient human resources
    • Insufficient knowledge
    • Insufficient budgets
  • 4Therefore, many of the Japanese corporations' overseas entities follow the security policies set by the headquarter office in Japan.

Netmarks Indonesia was established in 1998. We mainly cater to Japanese corporations in Indonesia offering IT infrastructure support services. System integration services (ICT infrastructure, security, cloud service) are our main business.

We also have an office in Bali with one resident engineer.

Bali is a popular place to us Indonesians as well, so many of my engineers raised their hands hoping to go there. To be fair, I had to hire an engineer already residing in Bali. <laugh>

Indonesia's IT security condition

1. Most of the virus/malware infections are due to using USB devices or clicking on the targeted e-mails.

2. There is a gap in the security awareness between the local IT staffs and the Japanese managers.

<Regarding security incidents>
Local IT staff: "Leave it up to the device or the tool"
Japanese manager: "Tools are important, but humans need to make the decision"

<Regarding security level evaluation>
Local IT staff: "Leave it up to the device or the tool"
Japanese manager: "Tools are important, but humans need to make the decision"

3. Within the [People, Process, Technology frameworks], continuous training on the security for the employees (people) is necessary.